Privacy Policy

At PLTFRMACTIVE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and make a purchase from our store.

Information We Collect

  • Personal Information: When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Device Information: We collect information about the device you use to access our website, including your IP address, web browser, time zone, and some of the cookies that are installed on your device.
  • Order Information: We collect information related to your order history and the products you purchase from us.

How We Use Your Information

  • To Fulfill Orders: We use your personal information to process and ship your orders, to communicate with you about your order, and to provide you with invoices and order confirmations.
  • To Improve Our Services: We analyze your device and order information to improve and optimize our website and to better understand our customer base.
  • Marketing: With your permission, we may send you emails about our store, new products, and other updates.

Sharing Your Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store and Stripe for payment processing. We also use Google Analytics to help us understand how our customers use the site.

Data Security

We take reasonable precautions and follow industry best practices to ensure your personal information is protected. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

If you are an Australian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at coaching@platformstrong.com.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at coaching@platformstrong.com.